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Skills for Managers & Team Leaders


Skills for Managers & Team Leaders
The Appraisal Discussion Online e-Learning Course

About This Course:
Having completed this course the learner will be able to:
• Structure an appraisal discussion
• Conduct a professional & effective appraisal.

Appraisal discussions are a crucial element in developing both performance & the attitude. If performed well, the appraisee can blossom, but if performed poorly performance can stagnate & motivation can stall.  By achieving the learning outcomes of this course the learner will be able to conduct effective appraisal discussions that lead to positive outcomes, adding to both individual & team performance.  Much time, effort & cost is ploughed into appraisal & performance development systems. All this resource is wasted unless the appraising manager is able to deliver an effective appraisal discussion.

Course Duration:
This online course takes approximately 35 minutes to complete.

Who Should Complete This Course:
This course is ideal for new managers fresh to running appraisals, or for existing managers needing to re-address their approach to the subject.

What’s Covered on this Course:
• Opening the appraisal discussion • Using questioning techniques • Encouraging self-assessment • Closing the appraisal discussion • Agreeing & recording the discussion • Avoiding unhelpful language: ‘Appraisal speak’ • Handling difficult situations

Course Cost:
The cost of this online course is £22 + VAT per user.  Payment can be made by credit or debit card, cheque, or transfer.  You will receive a VAT invoice.  The price includes a hard-copy printed certificate, that will be sent in the post.

Further Information:
The course is available in audio & non-audio versions, and is designed to be delivered via the internet.  For site licences this course can also be loaded onto company intranets.  This course requires Microsoft Internet Explorer Version 6 or above and Macromedia Flash version 6 or above - click here for more information.

If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help.  You can also enrol online by clicking