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Skills for Managers & Team Leaders

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Skills for Managers & Team Leaders
The Persuasion Process Interactive Online e-Learning Course

About This Course:
Having completed this course the learner will be able to:

• Prepare themselves for persuasion • Integrate desired outcomes with the needs of others
• Gain commitment to a course of action • Deal effectively with senior management
• Improve their leadership skills

Many managers fail not because they lack initiative, good ideas or energy, but because they do not know how to persuade staff, peers or senior management to his/her point of view. This failure in his/her skill set leads to de-motivation & a perception of someone who ‘doesn’t get things done’ simply because he or she is unable to motivate action.

Course Duration:
This online course takes approximately 40 minutes to complete.

Who Should Complete This Course:
Any manager, supervisor or other employee with an identified need.

What’s Covered on this Course:
• The key steps in the persuasion process • Preparing for persuasion • The hierarchy of human needs • How to identify needs & gain agreement to them • Proposing a plan of action & gaining commitment  • Using persuasion skills with senior management • Using persuasion in leadership

Course Cost:
The cost of this online course is £22 + VAT per user.  Payment can be made by credit or debit card, cheque, or transfer.  You will receive a VAT invoice.  The price includes a hard-copy printed certificate, that will be sent in the post.

Further Information:
The course is available in audio & non-audio versions, and is designed to be delivered via the internet.  For site licences this course can also be loaded onto company intranets.  This course requires Microsoft Internet Explorer Version 6 or above and Macromedia Flash version 6 or above - click here for more information.

If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help.  You can also enrol online by clicking the ‘Enrol Online Now’ link on the right >