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Skills for Work & Development
An Introduction to Listening Online e-Learning Course
About This Course:
Having completed this course the learner will be able to:
• Recognise, & be committed to, the importance of listening skills as a critical factor in improving personal communication & people management
• Relate to the human communication process when considering why a communication has proved ineffective
Everyone likes to think they are a good listener. The fact is, however, that most people ‘hear’, but do not ‘listen’. By understanding what is meant by ‘listening’ the learner will be motivated to develop their skills in this area in order to develop & improve their all-round communication skills.
Course Duration:
This online course takes approximately 40 minutes to complete.
Who Should Complete This Course:
Any manager, supervisor or other employee with an identified need.
What’s Covered on this Course:
• The difference between hearing & listening
• The benefits of good listening to the individual, the manager & the organisation
• The human communication process
Course Cost:
The cost of this online course is £22 + VAT per user. Payment can be made by credit or debit card, cheque, or transfer. You will receive a VAT invoice. The price includes a hard-copy printed certificate, that will be sent in the post.
Further Information:
About This Course:
Having completed this course the learner will be able to:
• Recognise, & be committed to, the importance of listening skills as a critical factor in improving personal communication & people management
• Relate to the human communication process when considering why a communication has proved ineffective
Everyone likes to think they are a good listener. The fact is, however, that most people ‘hear’, but do not ‘listen’. By understanding what is meant by ‘listening’ the learner will be motivated to develop their skills in this area in order to develop & improve their all-
Course Duration:
This online course takes approximately 40 minutes to complete.
Who Should Complete This Course:
Any manager, supervisor or other employee with an identified need.
What’s Covered on this Course:
• The difference between hearing & listening
• The benefits of good listening to the individual, the manager & the organisation
• The human communication process
Course Cost:
The cost of this online course is £22 + VAT per user. Payment can be made by credit or debit card, cheque, or transfer. You will receive a VAT invoice. The price includes a hard-
Further Information:
The course is available in audio & non-audio versions, and is designed to be delivered via the internet. For site licences this course can also be loaded onto company intranets. This course requires Microsoft Internet Explorer Version 6 or above and Macromedia Flash version 6 or above - click here for more information.
If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help. You can also enrol online by clicking the ‘Enrol Online Now’ link on the right >
If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help. You can also enrol online by clicking the ‘Enrol Online Now’ link on the right >