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Skills for Work & Development
Questioning Skills - Using Open Questions e-Learning Course
About This Course:
Having completed this course the learner will be able to:
• Obtain basic information by using Open Questions
• Use Open Questions to seek personal opinions, views & feelings
Many job roles require the job holder to gather & establish facts & information. Equally, many roles rely on an ability to deal with people and, as a result, understand how they feel & why they react in the way they do; Indeed, most managers’ roles require both these sets of skills. Becoming competent in using Open Questions will, therefore, mean the learner is able to perform key areas of his or her job more successfully.
Course Duration:
This online course takes approximately 20 minutes to complete.
Who Should Complete This Course:
Any manager, supervisor or other employee with an identified need.
What’s Covered on this Course:
• The function of Open Questions
• The two types of Open Question
• How to ask Open Questions
Course Cost:
The cost of this online course is £22 + VAT per user. Payment can be made by credit or debit card, cheque, or transfer. You will receive a VAT invoice. The price includes a hard-copy printed certificate, that will be sent in the post.
Further Information:
About This Course:
Having completed this course the learner will be able to:
• Obtain basic information by using Open Questions
• Use Open Questions to seek personal opinions, views & feelings
Many job roles require the job holder to gather & establish facts & information. Equally, many roles rely on an ability to deal with people and, as a result, understand how they feel & why they react in the way they do; Indeed, most managers’ roles require both these sets of skills. Becoming competent in using Open Questions will, therefore, mean the learner is able to perform key areas of his or her job more successfully.
Course Duration:
This online course takes approximately 20 minutes to complete.
Who Should Complete This Course:
Any manager, supervisor or other employee with an identified need.
What’s Covered on this Course:
• The function of Open Questions
• The two types of Open Question
• How to ask Open Questions
Course Cost:
The cost of this online course is £22 + VAT per user. Payment can be made by credit or debit card, cheque, or transfer. You will receive a VAT invoice. The price includes a hard-
Further Information:
The course is available in audio & non-audio versions, and is designed to be delivered via the internet. For site licences this course can also be loaded onto company intranets. This course requires Microsoft Internet Explorer Version 6 or above and Macromedia Flash version 6 or above - click here for more information.
If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help. You can also enrol online by clicking the ‘Enrol Online Now’ link on the right >
If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help. You can also enrol online by clicking the ‘Enrol Online Now’ link on the right >