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Skills for Work & Development

Skills for Work and Development
Questioning Skills - Why Are Questions Important? e-Learning

About This Course:
Having completed this course the learner will be able to: recognise the importance of using questions to improve their effectiveness in verbal communication & people management, and demonstrate an ability to identify specific circumstances when questioning is likely to be a productive strategy.  

Having completed this course the learner will value the skills of questioning, & understand how they can make him or her more effective in their job. They will also be able to identify basic question types & when they can be used productively.  People who know the importance of asking questions are likely to make fewer mistakes & perform their job more effectively.

Course Duration:
This online course takes approximately 25 minutes to complete.

Who Should Complete This Course:
Any manager, supervisor or other employee with an identified need.

What’s Covered on this Course:
• The nature of information, & the value of being  able to gather it
• Why being able to establish views, opinions &  feelings is important
• How questions can be used to control situations

Course Cost:
The cost of this online course is £22 + VAT per user.  Payment can be made by credit or debit card, cheque, or transfer.  You will receive a VAT invoice.  The price includes a hard-copy printed certificate, that will be sent in the post.

Further Information:
The course is available in audio & non-audio versions, and is designed to be delivered via the internet.  For site licences this course can also be loaded onto company intranets.  This course requires Microsoft Internet Explorer Version 6 or above and Macromedia Flash version 6 or above - click here for more information.

If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help.  You can also enrol online by clicking the ‘Enrol Online Now’ link on the right >