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Questioning Skills - Why Are Questions Important? e-Learning About This Course: Having completed this course the learner will be able to: recognise the importance of using questions to improve their effectiveness in verbal communication & people management, and demonstrate an ability to identify specific circumstances when questioning is likely to be a productive strategy. Having completed this course the learner will value the skills of questioning, & understand how they can make him or her more effective in their job. They will also be able to identify basic question types & when they can be used productively. People who know the importance of asking questions are likely to make fewer mistakes & perform their job more effectively. Course Duration: This online course takes approximately 25 minutes to complete. Who Should Complete This Course: Any manager, supervisor or other employee with an identified need. What’s Covered on this Course: • The nature of information, & the value of being able to gather it • Why being able to establish views, opinions & feelings is important • How questions can be used to control situations Course Cost: The cost of this online course is £22 + VAT per user. Payment can be made by credit or debit card, cheque, or transfer. You will receive a VAT invoice. The price includes a hard-copy printed certificate, that will be sent in the post. Further Information:
The course is available in audio & non-audio versions, and is designed to be delivered via the internet. For site licences this course can also be loaded onto company intranets. This course requires Microsoft Internet Explorer Version 6 or above and Macromedia Flash version 6 or above -click here for more information. If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help. You can also enrol online by clicking the ‘Enrol Online Now’ link on the right >