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Skills for Work & Development
Introduction to Negotiation Online e-Learning Course
About This Course:
Having completed this course the learner will be able to: Identify & marshal his or her personal communication & cognitive skills for use in the negotiation process & prepare themselves effectively for the negotiation process. This course overviews the key skills of negotiation as well as the structure of the negotiation process itself. The part that attitudes play in successful negotiation is examined, enabling the learner to think about the appropriateness of their attitudes. The importance of correct behaviour, such as body language, is considered & the learner is provided with guidance in this area. Achieving the learning outcomes of this course represents an excellent foundation, which, when combined with the other 2 courses in the series, will allow the learner to become a highly effective negotiator.
Course Duration:
This online course takes approximately 40 minutes to complete.
Who Should Complete This Course:
Any manager, supervisor or other employee with an identified need.
What’s Covered on this Course:
• The key communication skills
• The three key elements of negotiation
• The win-win approach
• Negotiation behaviour
• Preparing for successful negotiation
• The key steps of the negotiation process
Course Cost:
The cost of this online course is £22 + VAT per user. Payment can be made by credit or debit card, cheque, or transfer. You will receive a VAT invoice. The price includes a hard-copy printed certificate, that will be sent in the post.
Further Information:
About This Course:
Having completed this course the learner will be able to: Identify & marshal his or her personal communication & cognitive skills for use in the negotiation process & prepare themselves effectively for the negotiation process. This course overviews the key skills of negotiation as well as the structure of the negotiation process itself. The part that attitudes play in successful negotiation is examined, enabling the learner to think about the appropriateness of their attitudes. The importance of correct behaviour, such as body language, is considered & the learner is provided with guidance in this area. Achieving the learning outcomes of this course represents an excellent foundation, which, when combined with the other 2 courses in the series, will allow the learner to become a highly effective negotiator.
Course Duration:
This online course takes approximately 40 minutes to complete.
Who Should Complete This Course:
Any manager, supervisor or other employee with an identified need.
What’s Covered on this Course:
• The key communication skills
• The three key elements of negotiation
• The win-
• Preparing for successful negotiation
• The key steps of the negotiation process
Course Cost:
The cost of this online course is £22 + VAT per user. Payment can be made by credit or debit card, cheque, or transfer. You will receive a VAT invoice. The price includes a hard-
Further Information:
The course is available in audio & non-audio versions, and is designed to be delivered via the internet. For site licences this course can also be loaded onto company intranets. This course requires Microsoft Internet Explorer Version 6 or above and Macromedia Flash version 6 or above - click here for more information.
If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help. You can also enrol online by clicking