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Skills for Work & Development

Skills for Work and Development
Becoming a Better Listener Online e-Learning Course

About This Course:
Having completed courses, ‘An Introduction To Listening’, &  ‘Removing The Barriers To Listening’, the learner will be motivated to discover how to finally become an effective listener.

This course looks in detail at the various skills & behaviours that will enable him or her to do this. As a result, the learner will be both more competent & confident in all situations that require him or her to gather information, seek opinions or reveal attitudes.  Successful completion of this course, in tandem with the other two in the series, will develop in an employee with the potential to become a highly effective listener.

Course Duration:
This online course takes approximately 40 minutes to complete.

Who Should Complete This Course:
Any manager, supervisor or other employee with an identified need.

What’s Covered on this Course:
Verbal & non-verbal attending behaviours that  demonstrate active listening, & encourage communication
How listening self-discipline leads to better results
How observation of the speaker helps to interpret meaning

Course Cost:
The cost of this online course is £22 + VAT per user.  Payment can be made by credit or debit card, cheque, or transfer.  You will receive a VAT invoice.  The price includes a hard-copy printed certificate, that will be sent in the post.

Further Information:
The course is available in audio & non-audio versions, and is designed to be delivered via the internet.  For site licences this course can also be loaded onto company intranets.  This course requires Microsoft Internet Explorer Version 6 or above and Macromedia Flash version 6 or above - click here for more information.

If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help.  You can also enrol online by clicking the ‘Enrol Online Now’ link on the right >