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Skills for Work & Development

Skills for Work and Development
Removing Barriers to Listening Online e-Learning Course

About This Course:
Having completed this course the learner will be able to identify, & become alert to, the conditions & personal attitudes that legislate against effective listening.

The failure to listen effectively comes about not because of any deliberate intention to do so, but because of certain factors that prevent its achievement. These factors are termed, ‘Barriers to listening’, & may result from internal human behaviours, or the external environment. By understanding what these barriers are, & the effect they have on the ability to listen, the learner will be both able, & motivated, to remove them.

Course Duration:
This online course takes approximately 40 minutes to complete.

Who Should Complete This Course:
Any manager, supervisor or other employee with an identified need.

What’s Covered on this Course:
• What is meant by a barrier to listening
• The internal barriers to listening that result from the  listener’s mental processes
• The external barriers to listening that result from the  surrounding environment

Course Cost:
The cost of this online course is £22 + VAT per user.  Payment can be made by credit or debit card, cheque, or transfer.  You will receive a VAT invoice.  The price includes a hard-copy printed certificate, that will be sent in the post.

Further Information:
The course is available in audio & non-audio versions, and is designed to be delivered via the internet.  For site licences this course can also be loaded onto company intranets.  This course requires Microsoft Internet Explorer Version 6 or above and Macromedia Flash version 6 or above - click here for more information.

If you would like any further information or to enrol yourself or a colleague, please don’t hesitate to contact us – our team will be happy to help.  You can also enrol online by clicking the ‘Enrol Online Now’ link on the right >